AI in charities will bring huge opportunities but may create a threat of potentially some very good charity services becoming obsolescent. The charities most at risk from AI will be those who ignore it and being really good at what you do may be the right answer to the wrong question. This charity AI toolkit explains why, provides examples of how AI is already changing what charities do and gives you the questions to ask yourself to find out if AI is currently a risk, or the opportunity it should be. In times of change, there are always winners and losers. Our aim is to make sure that charities aren't the losers.
Our services are excellent and AI for charities can't replicate these is a great answer but to the wrong question. The question is, what do your beneficiaries want? And that's often about a range of factors.
How well do you meet the needs of all your potential beneficiaries? Might AI enable your charity to achieve more?
Charity AI is free/low cost, is available to beneficiaries immediately, 24/7, has huge data banks to draw on and may be able to better meet your beneficiaries' needs either by providing services they want and you don't provide and possibly in a completely different way.
Charity AI Is Already Here. Here are 2 examples of how AI is already impacting Charity Excellence.
The more people chat to them, the better they get and that's without taking into account the rapid advance in AI capabilities.
What Might Be Coming? Where might AI potentially have most impact? Nobody knows but my current best guesses of where services may come under risk are help lines, resources behind paywalls and, slightly longer term, the arrival of AI bots that can act as mentors and adapt to your individual needs - think, face-to-face training provision.
Another area is grants directories. Our assessment of our 3 Finder directories is these are unlikely to be replaced in the near term, because human curation is important. However, AI powered grant searches are already being used and it will no doubt impact on other platforms. I think we'll see much better functionality and probably falling prices longer term. Integrating grant writing into these seems likely, as it'll be very attractive to customers. Creating a very simple AI driven single entry for bid submission would be pretty simple and massively reduce the bid writing admin burden but I think it very unlikely we'll see this, except maybe as one-off systems by big grant makers, like the Lottery.
Charity Jobs. It will have a major impact on other areas, such as content writing, but in a very hard pressed sector, I think that's more about removing digital debt and freeing staff up to do more interesting work. For more on this, read our AI Insight Briefing on the future of charity jobs.
To find out if your charity is ready, or at risk, here are my suggested risk indicators you may wish to think about:
To help you, we have created a whole range of charity AI tools, insight briefings and training, as part of our Charity AI Steppingstones Strategy to support charities in adopting AI safely and effectively..
In addition to the 6 systems within Charity Excellence, we provide a range of free charity AI services.
Just click the AI bunny icon in the bottom right of any web page or in-system and tell it what you need. Ask as many questions as you wish to, they're free, available 24/7 and will not collect any personal information. Try asking questions in different ways. Don't mention carrots.
Charity AI Insight Briefings - the impact of AI on....
Charity AI Toolkits & Guides:
Tools that work for anyone and every charity. Managing charity AI adoption:
Charity AI Training
Practical no nonsense courses that don't requires any AI knowledge.
Plus, 100+downloadable funder lists, 40+ policy templates, 8 online health checks and the huge resource base - everything is free.